![]() ![]() ![]() ![]() To automatically perform all of the checks listed below and run the appropriate scripts needed to reset the activation state, you can download and run the Microsoft Support and Recovery Assistant. After a user is activated, multiple locations must be cleared to reset the application to a clean state. Another scenario is when enterprise organizations roam licenses or credentials to simplify the sign-in process. It's common for users to switch devices or for an enterprise to add or change M365 or O365 tenants. This article is written and maintained by Eric Splichal, Support Escalation Engineer and Matt Philipenko, Sr Premier Field Engineer. Reset Microsoft 365 Apps for enterprise activation state ![]()
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